Paper problems

A timely reminder that good information security practices don’t necessarily have anything to do with computers:

The health insurer Aetna is facing criticism for revealing the HIV status of potentially thousands of customers after it sent out a mailer in which information about ordering prescription HIV drugs was clearly visible through the envelope’s clear window.

For example, in a letter sent to a customer in Brooklyn, the window revealed considerably more than the address. It also showed the beginning of a letter advising the customer about options “when filing prescriptions for HIV Medic … .”

It’s funny; usually those envelope letter windows are considered best practice because it lowers the risk of address/letter screw ups. In this case, though..

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